Find Answers To Common Questions About Our Products And Services
What is the lead time for orders?
For bulk orders, the standard lead time is around 35 days. The exact timeline may vary depending on your order specifics.
Do you work with any well-known brands?
Yes, we have served 1,500+ clients to date. For specific client references, please contact us directly for more detailed information.
How do you ensure product safety and quality?
We treat quality as our lifeline. Our 60+ member quality control team manages a comprehensive quality management system—from supplier onboarding, incoming inspection, in-process quality control, shipment, to customer complaint handling and after-sales support ensuring complete customer satisfaction and premium product quality.
What is your warranty policy?
We provide a 12-month warranty on all our products.
Are you a manufacturer?
Yes, we operate two manufacturing bases in Dongguan and Guangxi, with a total area exceeding 70,000 sqm and employing over 2,000 staff.
Are these original products?
Yes, all our products are developed using proprietary molds. Since 2009, we have obtained over 100 global patents.
What is your minimum order quantity (MOQ)?
For new customers:
✅ Trial orders are available by carton quantity.
For OEM customization:
✅ Standard models: from 3,000pcs/color
✅ Zinc alloy models: from 2,000pcs/color
Do you provide ODM services?
Absolutely. With a strong R&D team of 60+ members, we have extensive ODM expertise in the audio industry.
Do you accept sample customization?
Yes, we offer logo customization on samples. Please note that samples are chargeable; however, the cost will typically be refunded once you place a bulk order.
Need More Specific Information
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